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Zelle® is an easy way to send money directly between almost any U.S. bank accounts typically within minutes. With just an email address or mobile phone number, you can quickly, safely and easily send and receive money with more people, regardless of where they bank.

Zelle® doesn’t charge a fee to send or receive money.

Money sent with Zelle® is typically available to an enrolled recipient within minutes.

Below is a listing of the current send money limits and transaction occurrence limits established by Credit Union of Georgia.

We reserve the right to change these limits at our discretion.

• Minimum/Maximum transfer amount — $1.00 / $500.00 per transaction
• Daily Transfer Limit – $500.00 per day.
• Weekly Transfer Limit – $2,000 in a rolling seven (7) day period.
• Monthly Transfer Limit – $10,000 in a rolling thirty (30) day period.
• Maximum Number of Transactions – 3 per day.
• Maximum Number of Transactions – 7 in a rolling seven (7) day period.
• Maximum Number of Transactions – 20 in a rolling thirty (30) day period.

The Zelle® app uses authentication and monitoring features to make your payments more secure. So, whether you’re using the Zelle® app or using Zelle® through Credit Union of Georgia’s Mobile App or online banking, you’ll have peace of mind.

It’s easy —Zelle® is already available in your Credit Union of Georgia online or mobile banking app! Log-in and follow a few simple steps to get started. To enroll you will need to use your email address and U.S. mobile number associated with your account information.

You can send, request, or receive money with Zelle®. After you’ve enrolled, simply add your recipient’s email address or U.S. mobile number, the amount you’d like to send or request, review and add a memo, and hit “Confirm.” In most cases, the money is typically available in minutes. To receive money, just share your enrolled email address or mobile number with a friend or person you trust and ask them to send you money with Zelle®.

You can send money to almost anyone you know and trust with a bank account in the U.S.

Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple “Z”. Don’t see the purple “Z” on a contact? Not a problem! You can still send them money with Zelle®.

If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes.

If you have not yet enrolled your Zelle® profile, follow these simple steps:

• Click on the link provided in the payment notification.
• Select Credit Union of Georgia
• Follow the instructions provided on the page to enroll and receive your payment.

If the person you’re sending money to hasn’t enrolled yet, they’ll receive an email or text notification letting them know you’ve sent them money. They’ll be guided through a few simple steps to get enrolled.
Once they’ve enrolled in their profile, they’ll receive the money directly into the bank account they have associated with their profile. If the recipient doesn’t enroll their Zelle® profile within 14 days, the payment will expire, and the funds will be returned to your account.

Yes! They will receive a notification via email or text message. The message may be sent by Zelle® or by their financial institution.

First, check the payment status within your payment activity in your online or mobile banking, or within the Zelle® app. If the payment status is pending, the recipient may not have enrolled their mobile number or email address to receive the payment.
If the payment status is completed, then the money is already available in the recipient’s bank account. If you aren’t sure of the status of your payment, contact Zelle® Member Support at 1-844-428-8542.

If you sent money to the American Red Cross with Zelle®, the American Red Cross will provide you with a receipt upon request. To obtain a receipt, contact the American Red Cross customer service line at 855-266-0721 or email donorsupport@redcross.org. The American Red Cross will need your first name, last name, donation amount, and donation date in order to obtain a receipt.

Does Zelle® report how much money I receive to the IRS?

Zelle® does not report transactions made on the Zelle Network® to the IRS. The law requiring
certain payment networks to provide forms 1099K for information reporting does not apply to
the Zelle Network®.

Does Zelle® tax me on money that I receive?

Zelle® is a payment platform. Zelle® does not impose taxes on transactions made on its
network. If payments you receive on the Zelle Network® are taxable, it is your responsibility to
report them to the IRS. If you have any questions about your tax obligations, please consult
with a tax professional.

Will Zelle send me a 1099K form?

Zelle® does not issue 1099K forms for payments made on the Zelle Network®.

Does Zelle® report any payments I receive over $600 to the IRS?

Zelle® does not report any transactions made on the Zelle Network® to the IRS, even if the total
is more than $600. The law requiring certain payment networks to provide forms 1099K for
information reporting does not apply to the Zelle Network®. If payments you receive on the
Zelle Network® are taxable, it is your responsibility to report them to the IRS. If you have any
questions about your tax obligations, please consult with a tax professional.

I have a small business account. Will Zelle® report how much money I receive to the IRS?

Eligible small businesses can use Zelle® to send and receive money. Zelle® does not report
transactions made on the Zelle Network® to the IRS, including payments made for the sale of
goods and services. The law requiring certain payment networks to provide forms 1099K for
information reporting on the sale of goods and services does not apply to the Zelle Network®. If
payments you receive on the Zelle Network® are taxable, it is your responsibility to report them
to the IRS. If you have any questions about your tax obligations, please consult with a tax
professional.