Zelle® is a great way to send money to friends, family and others you trust, right from the app. With Zelle®, money moves directly from your bank account to another person’s bank account, typically arriving in minutes*.
We know getting money to friends and family quickly and safely is important, so we’ve provided some friendly reminders on how to “pay it safe” when you’re sending money with Zelle®.
1. Use Zelle® to pay friends, family and others you trust.
Fast and convenient, Zelle® is a great way to pay people you trust. Money is sent directly from your bank account to another person’s bank account, and can’t be canceled if the other person is already enrolled with Zelle®. Because of this, you should only send money to people you personally know and trust.
2. Know when Zelle® is a good payment option, and when another payment method is better.
Zelle® can be used to pay many important people in your life, for so many different reasons! Use Zelle® to pay your roommate back for takeout or split the cost of necessities with a neighbor. However, if you aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), or you don’t know and trust the person you’re paying, we recommend you choose a different payment option. Neither Zelle® nor offers a protection program for authorized payments made with Zelle®.
3. Double check your recipient’s info.
One of the key benefits of using Zelle® is the ability to send money directly to another person’s bank account in minutes*. That said, it’s important you enter your recipient’s U.S. mobile number or email address correctly. Always double check your recipient’s contact info before you hit “send”!